Engagement Program Intern

To apply, please submit your application through BambooHR. 

Do you want to advance racial and economic justice while tackling climate change? Join an innovative young nonprofit organization, All In Energy (AIE), as we work to expand access to climate solutions and green jobs across the Commonwealth. Our mission is to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers and renters/landlords to energy-saving programs and affordable renewable energy. These programs help families and small businesses save money, make their homes healthier, and reduce emissions to combat climate change. We are also increasing green career opportunities for people of color, multilingual individuals, and women.

We are seeking a dynamic and passionate college student or recent graduate to support our Community and Customer Engagement programs at All In Energy. This role will work closely with the Community Engagement Director, Program Coordinator, and Customer Engagement Director to support the relaunch and launch of two key energy equity programs: the Community First Partnership and the Navigator Initiative.

Engagement Program Intern will:

• Assemble resources for the community partners such as how-to guides, best practices, and FAQ documents
• Support the Senior Program Managers and Community Engagement Director in the development and revision of training materials such as slide decks, outlines, and videos
• Support logistics for frequent virtual and occasional in-person training events
• Schedule and register for in-person community outreach events for outreach ambassadors
• Assist with ordering and preparing outreach materials for events and canvassing
• Plan and implement customer feedback methods such as surveys, interviews, and/or focus groups, presenting findings in a visual report for the customer action team
• Interview customer-facing staff to compile Massachusetts energy program improvement recommendations, compiling results into a detailed report
• Conduct data entry and data clean up for Salesforce CRM
• Help generate customer engagement performance evaluation reports and visual presentations
• Assist the Program Coordinator in maintaining organizational systems such as trackers, calendars, and support requests
• Support the reviewing and processing of documents such as invoices and memoranda of understanding for new community partners
• Join and support some of the community partner check-in meetings to learn more about the dynamic role we play as a support for community-driven outreach efforts
• Take on various short-term projects as needed, such as reorganizing Google Drive folders, research projects, and developing new and improved internal systems

Engagement Programs Intern growth opportunities include:

• Learning about Massachusetts’ nation-leading energy efficiency programs including Community First Partnership
• Understanding barriers frontline organizations identify with energy efficiency deployment
• Partnership development and management skills
• Core administrative and technical skills
• Hands-on experience in training development and implementation
• Opportunities to identify, design, and manage time-bound projects

Required Qualifications:

• Passion for addressing global climate change, equitable clean energy access, and economic and environmental justice
• Demonstrated ability to creatively problem solve and adapt to a changing environment
• Ability to work independently and as a part of a small, nimble team
• Strong attention to detail and ability to keep records and systems organized
• Ability to travel occasionally around the Greater Boston and/or Merrimack Valley area

Preferred Qualifications:

• Experience communicating with the residents of low-income and/or majority-minority communities 
• Basic knowledge of energy efficiency programs
• Experience with Asana, or other task management platforms (ie. Monday.com, trello, etc.), and Google Suite
• Bilingual in English and Spanish is a plus

Hours and Compensation: 

• $20/hour
• Up to 20 hours per week for up to 12 weeks of the fall semester
• Flexible schedule of primarily remote work, with some in-person outreach events occasionally on evenings and weekends

This internship is sponsored by the MassCEC and is subject to fund availability. Read more about eligibility and this internship opportunity here. To confirm eligibility, please apply through this web form at your earliest convenience.

To apply, please submit your application through BambooHR. 

All In Energy is an equal opportunity employer who values diversity. In particular, we’re dedicated to broadening opportunities for individuals from demographic groups that are historically underrepresented in the clean energy economy. We’re committed to building an inclusive workplace culture where talented people of widely diverse backgrounds can thrive. We are actively seeking people who bring diverse backgrounds and perspectives to join us in this work.